The FastenFinder™ website runs 24/7/365. Our warehouse is open M-F, 8:00 AM - 5:00 PM EST, so orders placed Friday afternoon or over the weekend will most likely not ship (when in stock) until Monday. You can read more on our shipping polices here.

Our customer service department takes calls 7 days a week, 8:00 AM - 8:00 PM EST. If you can't reach us on the phone, try shooting us an email (sales@melfast.com) or through our other contact options. We will always do our best to get back to you ASAP.