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To all of our loyal customers

FastenFinder is underway with a major overhaul to our website in order to bring you a much more robust catalog and extremely competitive pricing, as well as a fresh look and feel. For now, please contact us for ordering at or (973) 227-0045

Fastener Wizard


Terms and Conditions of Use

Welcome to the FastenFinder™ website, herein referred to as FastenFinder™. By using FastenFinder™ YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on FastenFinder™.

The following terms and conditions of use apply to the sale of goods ("Fasteners", "Products", "Accessories", or "Merchandise") by FastenFinder™, a service of FastenSoft™, LLC. ("FastenFinder™ ", "The Company", "Site", "We", "Our", or "Us") to customers ("Customers", "You", "Your", and "Yours") through FastenFinder™. These terms and conditions may not apply to purchases made by customers directly from the manufacturers we support or in any manner to other forms of procurement a customer may use to attain similar goods. Read the following terms and conditions carefully before using the site as no other terms apply. By using or accessing this site you acknowledge that you have read and agreed to these terms.

References to FastenSoft™ herein refer to FastenSoft™, LLC, the legal owner and operator of FastenFinder™.

FastenSoft™ reserves the right to make changes to FastenFinder™ and its Terms and Conditions of Use and Legal Notices at any time. Each time you use FastenFinder™, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with FastenFinder™, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using FastenFinder™.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.



FastenFinder™ grants You permission to view this Site for Your own personal use provided that You agree to and accept without modification the notices, terms, and conditions set forth in the "Terms and Conditions of Use". You may not copy, modify, distribute, transmit, display, reproduce, publish, license, create derivative material from, transfer information, or sell any material, information or products from this Site. As a condition of Your use of this Site, You represent and warrant to FastenFinder™ that You will not use this Site for any purpose that is unlawful or prohibited by these terms.

The terms and conditions herein may not be altered, supplemented, or amended by the use of any additional documents that purport to be an agreement of the parties. Any attempt to supplement or amend this document or to enter an order for Products which is subject to additional or altered terms and conditions shall be null and void.


Products And Orders

FastenFinder™ continually updates and revises the products that it sells through this Site. As such, Products may be discontinued at any time and differences between what is shipped and what is described may occur on occasion.

While FastenFinder™ will use all reasonable efforts to fulfill any and all orders it receives, the Company cannot guarantee the availability of a particular Product displayed on the Site.

Prices displayed on the Site reflect U.S. Dollar amounts and may not include shipping, handling, or sales tax (if applicable) which will be added to the sub-total of the order. The Customer is responsible for the payment of shipping/handling charges and local/state/use taxes that may apply to an order.

While FastenFinder™ strives to provide a helpful and error-free Site, we cannot guarantee that all content is 100% accurate, certifiable and/or complete, including price, inventory, product information or specifications. Proper use, description and specification of all items sold by FastenFinder™ should be verified/confirmed by the manufacturer. As such, FastenFinder™ reserves the right to correct price errors as they are discovered, revoke any stated offer and to otherwise correct any errors, inaccuracies, or omissions. This right extends to orders that have already been submitted by a Customer and accepted by FastenFinder™.



All orders placed on this site are subject to product availability and will be shipped according to FastenFinder™’s shipping policies. Please review the Help: How We Operate section for additional information on our shipping times, rates and policies.

In the rare event that your order never arrives, notification of lost items must be received within 30 days from receipt of the shipping confirmation e-mail.


Paying for Your Order

You may pay for Your orders with major credit/debit cards issued in the United States of America: Currently we accept Visa® and MasterCard®. We also accept PayPal®.

Generally, credit and debit card are not charged until we ship the item(s) to you, at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges. However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information. If you ordered a special delivery item, you will be charged once a delivery time is confirmed. PayPal orders will be charged at time of order.


Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment and/or shipping address. We reserve the right to reject any order you place via FastenFinder™, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.


Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. FastenFinder™ reserves the right at any time after receipt of your order to accept or decline your order for any reason.


Order Limitations

FastenSoft™ reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.


Order Limitations/Limited Quantities

FastenSoft™ may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. FastenSoft™ also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same FastenFinder™ account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. FastenSoft™ reserves the right to limit or prohibit sales to dealers.



The total price of any order will include applicable state sales taxes only. All other taxes which may be applicable are the sole responsibility of and shall be paid by the Customer.


Changes To Delivery Address

Changes to delivery addresses will be assessed an applicable fee to cover additional expenses incurred to FastenSoft™ and will be added to your order in the following cases: 1) You provided an inaccurate address to FastenFinder™, or 2) You have the delivery forwarded to an alternate location after the order was placed.


Refused Packages

FastenFinder™ incurs a return shipping fee equal to the cost of shipping the product to You when You refuse the shipment or are not available to complete the delivery. FastenFinder™ reserves the right to pass this fee on to You by deducting the amount from the total credit due.


Return And Warranty Policies

Please refer to the FastenFinder™ return policy in our Help: How We Operate.


Termination of Use

FastenSoft™ may, in its sole discretion, terminate your account or your use of FastenFinder™ at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. FastenSoft™ reserves the right to change, suspend or discontinue all or any aspects of FastenFinder™ at any time without prior notice.



FastenFinder™ reserves the right at any time and without notice to change the terms, conditions, and notices under which this Site is offered. You hereby agree that no joint venture, partnership, employment, or agency relationship exists between You and FastenFinder™ as a result of this agreement or Your use of this Site.

This agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between You and FastenFinder™ with respect to this Site.